EDITABLE REPLIES FOR A FILE REQUEST
Replace bracketed fields. Diagnose from the actual page and destination
folder; do not promise a cause you have not checked.

1. Old or closed link
Please use the request link from our latest message for [REFERENCE]. If that
page still fails, send [CONTACT] the exact message on the page. We will check
whether that request is active before issuing another link.

2. Recipient sees folder contents
Please pause. We will check whether we sent a folder share instead of the
upload-only request. Do not upload until we send the correct request link.

3. Same filename used again
Please name your correction [REFERENCE]_brief_v2.pdf and tell us it replaces
[REFERENCE]_brief_v1.pdf. Keep the original extension. We will review the
new upload and mark the earlier version as superseded in our register.

4. Upload confirmed but wrong file sent
Thanks for flagging it. Please identify the wrong item through our existing
project conversation. We will handle that item in the destination folder.
If the request remains open, upload the correct file with a distinct name.
If it is closed, wait for a new request link from [CONTACT].

5. Upload did not show confirmation
Please wait until the upload attempt finishes and tell us what the page
shows. We will check the destination folder before asking you to retry, so
we do not treat a second copy as a new submission.

These are original communication templates. They do not change OneDrive
settings, grant access, verify identity, or automate an intake process.